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OpenMaster

Overview

OpenMaster your most comprehensive solution for managing GCOS 8

Bull Evidian and Bull GCOS 8 server division entered into a long term strategic partnership in 1993 to integrate within OpenMaster™ the management of the GCOS 8 environment.  OpenMaster™ is a secure enterprise management solution that allows organisations to manage and delegate control of existing and planned IT assets while reducing total cost of ownership.  OpenMaster™ not only controls access to the corporate infrastructure, but also secures all transactions involving corporate information. OpenMaster™ assures high availabilty of IT services by enabling users to anticipate potential problems and to resolve them before they affect business operations.

Built on an object-orientated architecture,  OpenMaster™ provides an open integration framework and growing suite of management and security tools for the management of multivendor environments. OpenMaster™ is the most customer-proven, distributed integrated network, system and security enterprise management solution in the world. More than 18,000 OpenMaster licenses are in use at 1500 customer sites worldwide.

Want to know more? Discover Bull Evidian’s web site

System Management Architecture

Objectives and Benefits

A centralized and efficient system management is the key solution to saving money by decreasing operation costs and by increasing the quality of service.
The System Management flow can be represented by the following view :

The key for a good return on investment is the control loop at the bottom of the figure : to capture data from equipment, compare the value with an ideal behavior, and react on the data to improve the equipment.
To be efficient this loop requires control over the whole Information System.

OpenMaster has been available in GCOS 8 system environments for many years and provides an efficient way to concurrently manage hardware resources as well as applications :

• DPS 9000 : CPU's, Memory, peripherals...
• Libraries
• MainWay, Datanets
• FCP's
• FDDI
• Data communication equipment.

Also operation tasks and applications :
• Console Management
• Job Scheduling
• Save & Restore
• TP8 Monitor
• ………

OpenMaster and generic applications

OpenMaster uses an object oriented architecture based on the CMIS ISO standard and supports all existing management protocols.

 Data capture

OpenMaster takes into account 3 constraints that are :
    • Using existing management protocols to access
       most equipment
    • Collecting data while minimizing network traffic
    • Fitting in with the customer structure

SNMP is the de facto standard for the management of almost all data products.
A GCOS 8 SNMP agent : Agent8 is available and provides hundreds of metrics.
DSAC Agent is available for DSA Network monitoring.
A graphic representation of computing resources can be drawn with an OpenMaster tool to make up the control board.

shema

 Fit with customer structure

Depending on the number of monitored equipment and applications, all features may reside on a single OpenMaster workstation.
It is possible to have more than one workstation connected to a single OpenMaster server. In the most complex cases, the Supra Management feature allows a multiple-level of control.
Each OpenMaster manager that makes up part of a supra-management configuration acts either as a an manager or agent, or both, at intermediary level.
This allows the distribution of management tasks and very good scalability.

 Alarms

OpenMaster Alarm allows a synthetic representation of your alarm signals; it is integrated with Monitor and allows a sophisticated filtering. Action can be taken on the alarm signals.

 Global view & Control board

A global view of the system with monitored objects represented by icons is provided to let the administrator / operator know at a glance of any abnormal events.
OpenMaster Monitor provides a global, graphical and interactive view of the managed networks, systems and all monitored objects.
Icons are animated on the map to reflect the current status of the resource, i.e. green = OK, red = KO, etc..

 Create the required indicators

Performance Monitoring Service executes any query, built by CMIS query builder at the required time and compares its value with a threshold. The result can generate an event, an alarm or some graphical change in the control board. These queries are sent for instance, to Agent8.

 Launch automated actions

Event Processor is the mechanism which allows pre-defined actions to be automatically executed when abnormal events occur and/or indicators reach specific values.
It enables the automatical prevention or reaction to abnormal situations.
See also rules-based event correlation for increased power and maintainability.

 Problem Management

OpenMaster has integrated Remedy's ARS world leading solution in OpenMaster Trouble Ticketing. OpenMaster is the focal point of alarms coming from GCOS, open systems, network etc. For every relevant alarm (after filtering) it is possible to automatically generate a trouble ticket which will be very helpful in following the problem. Thanks to the product it is also possible to generate tickets manually, for instance at a help-desk.

GCOS 8 oriented Management Applications

 Pilot for console management

Pilot is a very powerful console management tool.
It captures and concentrates all console messages from one or several systems and after analysis and filtering mechanisms, it performs automatically the appropriate actions according to scripts : alarm raising, message generation, logging, special visualization, etc. and can automatically reply to and/or send commands, pagers, and faxes etc.

pilot administration

One major advantage of Pilot is the merge of the world of the system console and the world of OpenMaster, allowing the translation of a message into an event or alarm.
Pilot provides an effective multi-system control through automation and concentration of functions.
It can drive multiple systems under different operating systems such as Mainframes, front-ends, UNIX,…IBM from a single station.
Pilot also provides remote facilities such as voice synthesis, pagers, fax and mail to contact operation specialists in their office or at home.

 Pilot Remote Boot and Control Facility

• Pilot Access to Service Processor to allow restart after a crash
• DPS 9000 script & filter support available
• Scripts are specific to RSA environment

 OSManager8

OS Manager8 is designed for the following types of users :

• "Help Desk" personel, looking for an "at a glance" view of the health of the system.
• Operators, to obtain additional graphic information on a systems’ status
• Technical Support personnel, to get early information on potential problems.

When a problem occurs, additional OSMGR8 screens can be consulted, and/or other diagnosis tools can be employed. It monitors pre-selected objects and provides predefined indicators and maps.
The data are collected by Agent8. Some of the data displayed by OS Manager8 are :

OS Manager

ProcessesCPU

  • Memory usage
  • Page faults
  • I/Os
  • Zoom on specific domains :
  • Channel, Periphery etc.

 OpenMaster Job Scheduler for job control

Job Scheduler is a distributed scheduling solution available for UNIX, Windows NT and GCOS 8 systems.
Based on the Dollar Universe product developed by our partner ORSYP, OpenMaster Job Scheduler meets the challenges of batch process management in today’s world of heterogeneity, downsizing and client-server applications. Its innovative approach provides automation with security and reliability, increasing productivity and improving the overall quality of production services.

The Cooperative Architecture increases performance and provides almost non-stop service;
Management Units boost flexibility, so that processes can adapt automatically to changes in the logical or physical configuration;
The use of for parallel Areas, with separate data and services, simplifies implementation and deployment;
The SAP Interface for OpenMaster Job Scheduler adds all the functions needed to manage SAP R/3 production processes.

The GCOS 8 Job Scheduler component enables the synchronization of UNIX jobs and GCOS 8 jobs launched from UNIX by Job Scheduler.
The GCOS 8 Job Scheduler Agent (JSAGT) is a GCOS 8 host resident product designed to work in conjunction with the OpenMaster Job Scheduler via TCP/IP.
JSAGT includes JSX program, which allows site personel to monitor the JSAGT operation and therefore control traffic to and from external systems.

 System Performance

System Performance provides a single, unified and consistent performance view for multiple GCOS 8 sites as well as for distributed, heterogeneous systems.
System Performance is very easy to use and offers multiple "pre-set" analysis methods.
It allows on-line monitoring as well as replay and off-line analysis.

System Performance uses an optimized protocol to survey large computers; it gathers a large amount of data : process, files, peripherals, that it sends with every period. On each target system the intelligent agent is able to focus on useful data.
When collecting the data, System Performance can compare it with a threshold , and send an alarm to the central OpenMaster where the corresponding con becomes red.
System Performance stores data on files to allow a replay and further investigation either with the same graphical interface or with OpenMaster Statistic or a spreadsheet.

 TP8 Monitor

TP8 Monitor provides centralized real-time monitoring of TP8 Workstations on multiple GCOS 8 systems, with the option of logging data for future analysis.
It is intended for use by TP8 administrators and GCOS 8 system operators.

TP8 administrators define the TP8 workstations and associated data to be monitored, set low and high thresholds, set refresh rates, and save the resulting display environment.
GCOS 8 system operators or automated tasks start TP8 Monitor with the appropriate display environment, then contacts TP8 administrators when thresholds are exceeded and abnormal situations occur.

Monitored objects :

• TP8 workstations
• buffer pools
• concurrency control
• XCP2 Workstation
• XCP2 Session Pool

 

 
 
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